Frequently Asked Questions

Quick Restore of Oregon understands you may have many questions during the restoration process, and we are here for you every step of the way.

What are the most common causes of water damage?

Some of the most common causes of water damage are wet weather conditions such as heavy rain or natural flooding. Excessive rainfall and outdoor flooding can cause water to seep through cracks in your home’s foundation, enter though poorly sealed windows or doors, or leak through your home’s roof or siding.

However, there are many other common causes of water damage that are not weather-related like sewage sump pump backups, sink, or bathtub overflow, leaking pipes, burst pipes, or leaking appliances or plumbing fixtures.

How can I prevent water damage?

To prevent water damage due to rain or natural flooding, keep gutters free of debris, so rainwater drains away from your home. Seal any leaks in your home’s roof or foundation, and whenever possible, slope the ground near your home away from the foundation to avoid water pooling.

To prevent other common causes of water damage, Oregon homeowners should conduct routine checks of household appliances and plumbing to identify any leaks or other issues before they create a major problem. It is also very helpful to make sure household members know how to shut off the water supply valve as this can prevent further damage in the event of an emergency. 

Can I stay in my home during the water restoration process?

Our team of water restoration experts will thoroughly inspect the damage in your home to ensure it is structurally sound and determine whether you can remain in your home during the restoration process. We’ll also check for dangerous mold growth that could be hazardous for your health to help protect your safety.

How long does water restoration take?

The time required for the water damage restoration process varies greatly depending on the extent of the damage. The process can take anywhere from a few days to a few weeks.

In most cases, 3-4 days are needed to remove standing water and dry the affected areas. After the water is extracted and the areas are dry, your Quick Restore of Oregon crew gets to work repairing and restoring any damaged areas of your home.

Will my homeowners insurance cover damage?

While each individual’s homeowners insurance has a different premium, we work with all insurance companies and handle the billing and communications directly. We have many years of knowledge and experience in working with insurance companies and ensuring our customers receive proper coverage for their damages.

Can you help during an emergency?

We are available and on-call 24/7 because we know that unexpected damage never occurs at a convenient time. Our team of experts will respond timely and efficiently to any emergency situation whether you are suffering from water, fire, or mold damage.